The quality of service and hospitality at
Cross Keys Hotel has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Cross Keys Hotel has achieved a score of
87 / 100 based on
15 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
If you own or represent this business click click here to learn more about this award and how it can benefit your business.
In a building dating from 1769, this laid-back hotel faces the town centre's cobbled square and the 12th-century Kelso Abbey. It's a mile from Kelso Racecourse.
Bright, unfussy rooms are individually decorated, and provide complimentary Wi-Fi, flat-screen TVs, and tea and coffeemaking facilities. Conservatively decorated suites sleep up to 4 guests.
There's free off-street parking, a cafe, and an informal restaurant/bar that offers regular live music and sports TV. Pets are welcome, and guests have access to a nearby fitness centre.
