The quality of service and hospitality at
Merchant's House Hotel has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Merchant's House Hotel has achieved a score of
85 / 100 based on
297 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
If you own or represent this business click click here to learn more about this award and how it can benefit your business.
A 9-minute walk from Baltic Station, this polished 14th- and 16th-century hotel is also 5-minute walk from the Alexander Nevsky Cathedral and 4 km from Kadriorg Palace.
The refined rooms feature broadband Internet (Wi-Fi in most rooms), satellite TV and minibars. Upgraded rooms come with free-standing tubs, separate lounge areas, fireplaces, private saunas and/or balconies. Room service is also available.
Amenities include a complimentary breakfast buffet, a sauna and a restaurant with a summertime courtyard, plus an ice bar and meeting facilities.
Facilities @ Merchant's House Hotel include:
Restaurant Parking Valet Parking Tour Desk Massage / Beauty Centre Bar / Lounge Currency Exchange Multilingual Staff Mini Bar Hair Dryer Laundry service Garden Massage Spa & Wellness Centre WiFi Shower Coffee Shop / Cafeteria Free Wi-Fi