The quality of service and hospitality at
Tenseien has been identified as outstanding based on consistently
high customer review ratings.
The customer review score on Gohotels is calculated using
a proprietary algorithm to determine an overall customer
rating between 0 and 100. Multiple factors such as cleanliness,
facilities, location and service are considered.
Properties with a customer review score in excess of 75
/ 100 are presented with an Outstanding Service Award.
Tenseien has achieved a score of
79 / 100 based on
51 customer reviews and has therefore qualified to receive
an Outstanding Service Award from Go Hotels.
If you own or represent this business click click here to learn more about this award and how it can benefit your business.
A 13-minute walk from Hakoneyumoto train station, this relaxed hot spring hotel is 13 km from Lake Ashi and 16 km from Mt. Hakone volcano.
Accommodations range from standard rooms with traditional wood-frame beds to minimalist quarters with tatami floors and futons. Some offer a combination of both, and upgraded rooms add open-air baths. All rooms offer free Wi-Fi and flat-screen TVs, plus minifridges, tea making facilities and mountain views.
Dinner and a breakfast buffet are included. There's also a restaurant, a subdued bar, a game room and a garden, as well as a sauna and communal indoor and open-air hot spring baths.
Facilities @ Tenseien include:
High Speed Internet Restaurant Pet Friendly Airport shuttle Disabled Access Tour Desk Elevator / Lift 24-Hour Reception Air Conditioned Multilingual Staff Safe-Deposit Box Sauna Refrigerator Cable / Satellite TV Meeting Rooms Coffee / Tea Maker Hair Dryer Television Shops Garden Nightclubs Disabled Accessible Rooms Spa & Wellness Centre WiFi Games Available Luggage Storage Designated Smoking Area Shops in Hotel Souvenirs / Gift Shop Vending Machines