The
5 star family friendly Serena Hotel is located in
Kigali .
Guests staying at the Hotel can enjoy the benefit of free parking on site and free wifi. There is a swimming pool and a fitness center available for the enjoyment of customers.
Bedrooms have a private bathroom and are equipped with a flat screen TV and a tea / coffee maker. Room service is available on request. The property benefits from air conditioning and heating control. The rooms are cleaned every day.
There is a restaurant and a bar on-site. Breakfast options are available depending on room choice. If you require any assistance reception services are available 24 hours a day.
Frequently Asked
Questions about
Kigali Serena Hotel
Does
Kigali Serena Hotel have parking?
Yes. Free Parking on site is available. There is a Garage. Accessible parking is possible. Valet Parking is possible.
How much does it
cost to stay at
Kigali Serena Hotel ?
The cost varies depending on your
arrival date and the length of your vacation. Please
enter your details into the search box above to see the
prices for your stay.
Is there a restaurant
at
Kigali Serena Hotel ?
Yes. There is a restaurant at Kigali Serena Hotel.
Does
Kigali Serena Hotel have a swimming pool?
Yes. There is a swimming pool at Kigali Serena Hotel
What time is check
in and check out?
Check in time is
From 14:00. Check out time is
From 11:00 to 12:00.
Is breakfast available
at
Kigali Serena Hotel ?
Enter you details into the search box above to find
out if breakfast options are available.
Free Parking on site ✓ Garage ✓ Accessible parking ✓ Valet Parking ✓
Free Wifi is available ✓
Outdoor Swimming Pool ✓ Open all year ✓ All Ages welcome ✓ Free ✓ Sun Chairs ✓
Auditory guidance ✓ Emergency cord in bathroom ✓ Facilities for disabled guests ✓ Higher level Toilet ✓ Lower bathroom sink ✓ Toilet with grab rails ✓ Wheelchair accessible ✓
Shared lounge/TV area ✓ Babysitting/child services ✓ Evening entertainment ✓
Bar ✓ Breakfast ✓ Breakfast in the room ✓ Coffee house on site ✓ Kid friendly buffet ✓ Kid meals ✓ Minibar ✓ Packed lunches ✓ Restaurant ✓ Snack Bar ✓ Special diet menus on request ✓ Tea/Coffee maker ✓ Tea/coffee maker in all rooms ✓ Wine/champagne ✓
Air conditioning ✓ Heating ✓ Lift ✓
Electric kettle ✓ Tumble dryer ✓
Flat screen TV ✓ Satellite channels ✓ Telephone ✓ TV ✓
Barber/beauty shop ✓ Beauty Services ✓ Body scrub ✓ Body treatments ✓ Body wrap ✓ Facial treatments ✓ Fitness ✓ Fitness centre ✓ Fitness classes ✓ Fitness/spa locker rooms ✓ Foot bath ✓ Hair colouring ✓ Hair cut ✓ Hair styling ✓ Hair treatments ✓ Hot tub/Jacuzzi ✓ Light therapy ✓ Make up services ✓ Manicure ✓ Massage ✓ Pedicure ✓ Personal trainer ✓ Sauna ✓ Spa and wellness centre ✓ Spa facilities ✓ Spa/wellness packages ✓ Sun umbrellas ✓ Waxing services ✓
CCTV in common areas ✓ CCTV outside property ✓ Fire extinguishers ✓ Key card access ✓ Safety deposit box ✓ Security alarm ✓ Smoke alarms ✓ 24 hour security ✓
24 hour front desk ✓ Concierge service ✓ Currency exchange ✓ Express check-in/check-out ✓ Luggage storage ✓ Private check in/check out ✓ Wake up service ✓
Rated 8.3 / 10 based on 191 reviews.
Bath ✓ Bathrobe ✓ Free toiletries ✓ Hairdryer ✓ Private bathroom ✓ Shower ✓ Slippers ✓ Toilet ✓ Towels ✓ 
Allergy free room ✓ Carpeted ✓ Clothes rack ✓ Drying rack for clothing ✓ Hardwood or parquet floors ✓ Ironing facilities ✓ Room Service ✓ Soundproof rooms ✓ Wardrobe or closet ✓ 
Business centre ✓ Business centre ✓ Fax/photocopying ✓ Meeting/banquet facilities ✓ 
Shared lounge/TV area ✓ Babysitting/child services ✓ Evening entertainment ✓ 
Bar ✓ Breakfast ✓ Breakfast in the room ✓ Coffee house on site ✓ Kid friendly buffet ✓ Kid meals ✓ Minibar ✓ Packed lunches ✓ Restaurant ✓ Snack Bar ✓ Special diet menus on request ✓ Tea/Coffee maker ✓ Tea/coffee maker in all rooms ✓ Wine/champagne ✓ 
Air conditioning ✓ Heating ✓ Lift ✓ 
Electric kettle ✓ Tumble dryer ✓ 
Flat screen TV ✓ Satellite channels ✓ Telephone ✓ TV ✓ 
Barber/beauty shop ✓ Beauty Services ✓ Body scrub ✓ Body treatments ✓ Body wrap ✓ Facial treatments ✓ Fitness ✓ Fitness centre ✓ Fitness classes ✓ Fitness/spa locker rooms ✓ Foot bath ✓ Hair colouring ✓ Hair cut ✓ Hair styling ✓ Hair treatments ✓ Hot tub/Jacuzzi ✓ Light therapy ✓ Make up services ✓ Manicure ✓ Massage ✓ Pedicure ✓ Personal trainer ✓ Sauna ✓ Spa and wellness centre ✓ Spa facilities ✓ Spa/wellness packages ✓ Sun umbrellas ✓ Waxing services ✓ 
CCTV in common areas ✓ CCTV outside property ✓ Fire extinguishers ✓ Key card access ✓ Safety deposit box ✓ Security alarm ✓ Smoke alarms ✓ 24 hour security ✓ 
24 hour front desk ✓ Concierge service ✓ Currency exchange ✓ Express check-in/check-out ✓ Luggage storage ✓ Private check in/check out ✓ Wake up service ✓ 
Airport shuttle ✓ Airport shuttle ✓ Car Hire ✓ 
Desk ✓ Seating Area ✓ 
Terrace ✓ Outdoor furniture ✓ Garden ✓ BBQ facilities ✓ Barbecue ✓ Balcony ✓ View ✓ 
English ✓ French ✓ Swahili ✓ 
Aerobics ✓ Golf course withi km ✓ Happy hour ✓ Live music/performance ✓ Live sport events broadcast ✓ Themed dinner nights ✓ Yoga classes ✓ 
Check in Time: From 14:00. Guest are required to show photo identification and a credit card upon check-in. There is no age requirement for check-in. 
Check out Time: From 11:00 to 12:00. 
Children of any age are welcome. Children older than 18 are charged as adults. 
Cots are available on request. Free! 
Extra beds are available on request. Additional Fee's apply. 
Pets are not allowed. 
Payment Methods: 
